Jobseeker Support

Job hunting on Jobseeker Support

If you're on Jobseeker Support through Work and Income, your job hunt comes with paperwork attached. You have to take real steps to find work, and you have to be able to show what you have done, whenever you are asked: at an appointment, at your six-monthly reapplication, or every week for a month if you are ever put on Report Job Search. Here is how the rules actually work, what counts, and how to make the record keep itself.

What you actually have to do

The law (sections 144 and 146 of the Social Security Act 2018) says two things. You must be available for suitable work and take reasonable steps to get it, accept suitable offers, and attend interviews you are referred to. And you must report on how you are meeting those obligations as often as, and in the way that, Work and Income reasonably requires.

Notice what that does not say. There is no universal quota of applications, and no automatic weekly form for everyone on the benefit. What it means in practice is that you can be asked at any appointment to show what you have been doing. Some people also have an employment plan in MyMSD, with specific activities and due dates agreed with a case manager. If you have one, those agreed activities are your requirements, and they are the ones to keep evidence for.

There is one place a specific number appears. If you fail an obligation, Work and Income can impose Report Job Search instead of cutting your payment: at least three recorded job-search activities a week, for four weeks, recorded in MyMSD by a set day each week, with evidence at an appointment at the end. It came in on 20 October 2025 and is used rarely (six times nationwide between May 2025 and January 2026). If it happens to you, that is the standard you have to meet, and missing it can reduce or stop your payment.

Keep a record of what you do. Work and Income issued 12,810 sanctions in the June 2026 quarter, most often for not attending appointments and for not preparing for work. A first failure halves your payment until you put it right, and if that runs four weeks it drops to zero. "I did apply for things, I just didn't write them down" is exactly the sentence that costs people money. Log as you go and the whole thing becomes a non-event.

What Work and Income (WINZ) counts as an activity

Record the date, what you did, and who it involved (company, agency, person). That level of detail is enough to answer any question a case manager will realistically ask.

Know your numbers while you're on it

Make the record write itself

The efficient version of compliance is to track your job hunt properly for your own sake, and let the record fall out of it. If you're logging every application, call and interview in one place anyway (which is also how you win the actual hunt: see the complete playbook), then your Work and Income record is a formatted view of work you already did.

Jobtracker's Work and Income record does this: everything you log becomes a clean activity table for the week, month or six months they asked about, with the count for the period shown at the top, formatted to print or save as a PDF for your case manager. It's part of the free tier, permanently, because the people who need it most are by definition between jobs.

Look after the person doing the hunting

Hunting under financial pressure with reporting obligations on top is genuinely hard. The evidence on sustained job searches is consistent: people who track effort rather than outcomes, keep a weekly rhythm, and give themselves credit for the work (not just the wins) stay in the game longer and land sooner. Your Work and Income record is also proof you showed up every week, and it is worth keeping for yourself as well as for MSD.

The Work and Income record, written for you

Track your hunt once, and your Work and Income record builds itself. Free while you're between jobs, with no card needed.

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